Despite the importance of cross-cultural competency in the hospitality and tourism industry, minimal information is available regarding its antecedents and consequences. Accordingly, by uniquely adopting and integrating experiential learning theory and a cultural competency model, the present study explored the mechanisms that underlie cross-cultural competency, international experiences, and self-efficacy. The hypothesized relationships were tested via partial least squares–structural equation modeling using survey data from hotel employees. Results showed that the international experiences of employees positively predicted their crosscultural competencies (i.e., metacognitive, cognitive, motivational, and behavioral dimensions). Moreover, motivational and behavioral competencies fully mediated the relationship between international experiences and self-efficacy.