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An updated comprehensive review of website evaluation studies in hospitality and tourism
Sun, Sunny1; Fong, Davis Ka Chio2; Law, Rob3; He, Shan3
2017
Source PublicationINTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT
ISSN0959-6119
Volume29Issue:1Pages:355-373
Abstract

Purpose – This paper aims to examine the prevalence and trend of experimental research in hospitality and tourism. Hospitality and tourism researchers have long been encouraged to increase their use of experimental designs. However, a solid support for such advocacy is lacking, and the present paper fills in this research gap.
Design/methodology/approach – By using a systematic approach, this study reviews 161 tourism and hospitality articles and conducts content analysis based on certain criteria including journal outlets, Social Sciences Citation Index journals, years of publication, contexts, disciplinary foci, experimental designs, settings, number of independent variables, number of studies per article, manipulation methods, manipulation check, research subjects, sample size, subjects per experimental condition, statistical analyses and provision of effect size. The criteria between hospitality and tourism publications are also compared.
Findings – Findings show that the number of experimental publications has significantly increased over the past decade, especially in hospitality publications. Nonetheless, there is still room for improvement in applying the experimental design in hospitality and tourism research.
Research limitations/implications – Researchers in hospitality and tourism are recommended to report manipulation check results and the effect size of statistically significant results, as well as to devote more effort to knowledge accumulation and methodological advancement of experimental designs.
Originality/value – This study is the first to review experimental research in hospitality and tourism. The findings of this study provide significant implications and directions for hospitality and tourism researchers to conduct experimental research in the future.

KeywordInternet Technology Led Strategy Website Performance E-strategic Management Strategies Hospitality And Tourism Website Evaluation
DOI10.1108/IJCHM-12-2015-0736
URLView the original
Indexed BySSCI ; SSCI
Language英语
WOS Research AreaSocial Sciences - Other Topics ; Business & Economics
WOS SubjectHospitality, Leisure, Sport & Tourism ; Management
WOS IDWOS:000396834900014
PublisherEMERALD GROUP PUBLISHING LTD
The Source to ArticleWOS
Fulltext Access
Citation statistics
Cited Times [WOS]:11   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
CollectionDEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Affiliation1.School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Kowloon, Hong Kong, China
2.Faculty of Business Administration, University of Macau, Macau, China
3.School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Kowloon, Hong Kong, China
Recommended Citation
GB/T 7714
Sun, Sunny,Fong, Davis Ka Chio,Law, Rob,et al. An updated comprehensive review of website evaluation studies in hospitality and tourism[J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT,2017,29(1):355-373.
APA Sun, Sunny,Fong, Davis Ka Chio,Law, Rob,&He, Shan.(2017).An updated comprehensive review of website evaluation studies in hospitality and tourism.INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT,29(1),355-373.
MLA Sun, Sunny,et al."An updated comprehensive review of website evaluation studies in hospitality and tourism".INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT 29.1(2017):355-373.
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