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Process quality management and technological innovation revisited: a contingency perspective from an emerging market
Jie Wu1; Zefu Wu2; Kathryn Rudie Harrigan3
2019-12
Source PublicationThe Journal of Technology Transfer
ISSN0892-9912
Volume44Issue:6Pages:1871-1890
Abstract

Following the efficiency logic that argues process quality management provides an important basis for firms’ internal controls over their innovation activities, this study which is set within emerging markets extends the literature by shedding light upon an interesting phenomenon: employing process quality management reduces purchasing risk for potential customers by conveying valuable information regarding the firms who employ it (a symbolic logic argument). Emerging market frms who must accomplish accelerated learning internally while overcoming the external information asymmetry typically associated with domestically-based technological innovations have found a way to enhance originality and while also maintaining efficiency by successfully managing process quality subjective to local institutional quality.

KeywordProcess Quality Management Exploitative Innovation Institutional Quality Emerging Markets Explorative Innovation
DOIhttps://doi.org/10.1007/s10961-018-9710-4
Indexed BySSCI
Language英语
WOS Research AreaEngineering ; Business & Economics
WOS SubjectEngineering, Industrial ; Management
WOS IDWOS:000495370100010
PublisherSpringer
Fulltext Access
Citation statistics
Cited Times [WOS]:0   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF FINANCE AND BUSINESS ECONOMICS
DEPARTMENT OF MANAGEMENT AND MARKETING
Corresponding AuthorZefu Wu
Affiliation1.Faculty of Business Administration, University of Macau, Avenida da Universidade, Taipa, Macau
2.Faculty of Finance, City University of Macau, Avenida Padre Tomás Pereira Taipa, Taipa, Macau
3.Business School, Columbia University, New York, USA
First Author AffilicationFaculty of Business Administration
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Jie Wu,Zefu Wu,Kathryn Rudie Harrigan. Process quality management and technological innovation revisited: a contingency perspective from an emerging market[J]. The Journal of Technology Transfer,2019,44(6):1871-1890.
APA Jie Wu,Zefu Wu,&Kathryn Rudie Harrigan.(2019).Process quality management and technological innovation revisited: a contingency perspective from an emerging market.The Journal of Technology Transfer,44(6),1871-1890.
MLA Jie Wu,et al."Process quality management and technological innovation revisited: a contingency perspective from an emerging market".The Journal of Technology Transfer 44.6(2019):1871-1890.
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