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On the uniqueness and stability of equilibrium in quality-speed competition with boundedly-rational customers: The case with general reward function and multiple servers Journal article
International Journal of Production Economics, 2017,Volume: 193,Page: 726-736
Authors:  Li,Xin;  Li,Qingying;  Guo,Pengfei;  Lian,Zhaotong
Favorite | View/Download:1/0 | TC[WOS]:3 TC[Scopus]:0 | Submit date:2019/08/01
Bounded rationality  Customer-sensitive service  Matrix  Strategic queueing  
On the uniqueness and stability of equilibrium in quality-speed competition with boundedly-rational customers: The case with general reward function and multiple servers Journal article
International Journal of Production Economics, 2017,Volume: 193,Page: 726-736
Authors:  Li,Xin;  Li,Qingying;  Guo,Pengfei;  Lian,Zhaotong
Favorite | View/Download:6/0 | TC[WOS]:3 TC[Scopus]:0 | Submit date:2019/10/11
Bounded Rationality  Customer-sensitive Service  Matrix  Strategic Queueing  
On the uniqueness and stability of equilibrium in quality-speed competition with boundedly-rational customers: The case with general reward function and multiple servers Journal article
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, 2017,Volume: 193,Page: 726-736
Authors:  Li, Xin;  Li, Qingying;  Guo, Pengfei;  Lian, Zhaotong
Favorite | View/Download:18/0 | TC[WOS]:3 TC[Scopus]:0 | Submit date:2018/10/30
Customer-sensitive service  Bounded rationality  Strategic queueing  Matrix  
When should service firms provide free experience service? Journal article
European Journal of Operational Research, 2014,Volume: 234,Issue: 3,Page: 830-838
Authors:  Zhou,Wenhui;  Lian,Zhaotong;  Wu,Jinbiao
Favorite | View/Download:5/0 | TC[WOS]:4 TC[Scopus]:0 | Submit date:2019/08/01
Delay-sensitive  Experience Service  Or In Service Industries  Queueing  Revenue Management  
A Tandem Service System with a Sharing Buffer Conference paper
International Conference on Service Systems and Service Management, Tianjin, China, 25-27 June 2011
Authors:  Zhaotong Lian;  Wenhui Zhou
Favorite | View/Download:5/0 | TC[WOS]:0 TC[Scopus]:0 | Submit date:2019/12/02
Buffer Sharing  Service System  Loss Probability