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Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite | View/Download:7/0 | TC[WOS]:6 TC[Scopus]:17 | Submit date:2019/08/15
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite | View/Download:12/0 | TC[WOS]:6 TC[Scopus]:17 | Submit date:2019/08/01
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite | View/Download:17/0 | TC[WOS]:6 TC[Scopus]:17 | Submit date:2019/08/15
China  Co-creation  Service quality  
How Can a Destination Better Manage Its Offering to Visitors? Observing Visitor Experiences via Online Reviews Journal article
SUSTAINABILITY, 2019,Volume: 11,Issue: 17
Authors:  Hany Kim;  Hyo Jae Joun;  Yeongbae Choe;  Ashley Schroeder
Favorite | View/Download:4/0 | TC[WOS]:0 TC[Scopus]:3 | Submit date:2020/07/15
Destination o Ering  Destination Attribute  Visitor Experience  Online Review  Micro-scale Destination  Local Attraction  Ucg  Economic Sustainability  
The role of travel experience in the structural relationships among tourists’ perceived image, satisfaction, and behavioral intentions Journal article
TOURISM AND HOSPITALITY RESEARCH, 2017,Volume: 17,Issue: 2,Page: 135-146
Authors:  Liu, Xiaoming;  Li, Jun (Justin);  Kim, Woo Gon
Favorite | View/Download:4/0 | TC[WOS]:17 TC[Scopus]:30 | Submit date:2019/10/17
Moderator Effect  Behavioral Intention  Measurement Invariance Test  Travel Experience  Destination Image  Satisfaction