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Sustainable human resources management in learning organizations: consequences of customer incivility and surface acting Journal article
The Learning Organization, 2022,Volume: 29,Issue: 04,Page: 1-19
Authors:  Kuok, Oi Mei Kim;   Chan, Sow Hup Joanne;   Kou, Kit Wa Hera;   Kong, Siew Huat;   Mac, Vai Iun Lancy
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Customer InCivility, Surface Acting, Emotional Exhaustion, Organizational Commitment, Work–family Conflict, Civil Servants  
Analyzing Hospitality and Tourism Learners’ Perception of Massive Online Open Courses Journal article
Journal of Hospitality & Tourism, 2022,Volume: 20,Issue: 1,Page: 1-17
Authors:  Kong, Anthony;  Sun, Sunny;  Law, Rob
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E-Learning, Gen y, Higher Education, Hospitality And Tourism Education, Moocs, Motivation Factor, Online Learning  
Public transport for Smart cities: Recent Innovations and future challenges Journal article
European Journal of Operational Research, 2022
Authors:  KUO, Y.-H.;  Janny M.Y. Leung;  YAN, Yimo
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Transportation  Public Transit  Smart Cities  Analytics  Survey  
Conceptualizing Accessible Tourism with Smart Technologies Journal article
Journal of Smart Tourism, 2022,Volume: 2,Issue: 2,Page: 5-14
Authors:  Lin, Katsy Jiaxin;  Ye, Huiyue;  Law, Rob
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Smart Accessible Destination  Accessible Tourism  Smart Tourism  Smart Technologies  Disabled Tourists  Inclusivity  
Phytochemistry and Pharmacology, Quality control of Xiasangju: A Traditional Chinese Medicine Formula Journal article
Frontiers in Pharmacology, 2022,Volume: 13,Page: 930813
Authors:  Siyuan Wu;  Hua Luo;  Zhangfeng Zhong;  Yongjian Ai;  Yonghua Zhao;  Qionglin Liang;  Yitao Wang
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Chrysanthemum Indicum L.  Morus AL.a L.  PruneL.a VuL.aris L.  Xiasangju  Pharmacology  Phytochemistry  Quality Control  
Employee engagement, its antecedents and effects on business performance in hospitality industry: a multilevel analysis' Journal article
International Journal of Contemporary Hospitality Management, 2022
Authors:  Liu, X. M.;  Yu, J.;  Guo, Q.;  Li, J.
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Employee Engagement  Empowerment Leadership  Justice  Innovation  Business Performance  
Selling intimacy online: The multi-modal discursive techniques of China’s female and male wanghong Journal article
Discourse, Context & Media, 2022,Volume: 47,Page: 1-10
Authors:  Sandel, T. L.;  Wang, Y
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Wanghong  Social Media  China  Multimodal Affordances  Intimacy  Selling  
Value Proposition of Smartphone Destination Marketing: The cases of Hong Kong and South Korea Journal article
Journal of Economics and Management, 2022,Volume: 44,Page: 187-209
Authors:  Kim, Hyun Hee;  Sun, Sunny;  Law, Rob
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Smartphones, Smartphone Marketing, National Tourism Organization (Nto), Value Propositions, Perceived Value, Hong Kong, South Korea  
Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis Journal article
Tourism and Hospitality, 2022,Volume: 3,Issue: 3,Page: 573-588
Authors:  Xu, Han;  Lovett, Jon C.;  Law, Rob
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Consumer Socialization Theory  Destination Management  Travel Blogs  Tourism Experience  Value Co-creation  
Constructional Borrowing From English in Hong Kong Cantonese Journal article
Frontiers in Communication, 2022,Volume: 7,Page: 1-13
Authors:  Chan, Brian Hok-Shing
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Cantonese-english Contact  Code-mixing/code-switching  Constructional Borrowing  Lexical Borrowing  Structural Borrowing  Translanguaging