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Sustainable human resources management in learning organizations: consequences of customer incivility and surface acting Journal article
The Learning Organization, 2022,Volume: 29,Issue: 04,Page: 1-19
Authors:  Kuok, Oi Mei Kim;   Chan, Sow Hup Joanne;   Kou, Kit Wa Hera;   Kong, Siew Huat;   Mac, Vai Iun Lancy
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Customer InCivility, Surface Acting, Emotional Exhaustion, Organizational Commitment, Work–family Conflict, Civil Servants  
Selling intimacy online: The multi-modal discursive techniques of China’s female and male wanghong Journal article
Discourse, Context & Media, 2022,Volume: 47,Page: 1-10
Authors:  Sandel, T. L.;  Wang, Y
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Wanghong  Social Media  China  Multimodal Affordances  Intimacy  Selling  
Understanding Destination Value Co-Creation on Social Media: An Application of Travel Blog Analysis Journal article
Tourism and Hospitality, 2022,Volume: 3,Issue: 3,Page: 573-588
Authors:  Xu, Han;  Lovett, Jon C.;  Law, Rob
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Consumer Socialization Theory  Destination Management  Travel Blogs  Tourism Experience  Value Co-creation  
Value Proposition of Smartphone Destination Marketing: The cases of Hong Kong and South Korea Journal article
Journal of Economics and Management, 2022,Volume: 44,Page: 187-209
Authors:  Kim, Hyun Hee;  Sun, Sunny;  Law, Rob
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Smartphones, Smartphone Marketing, National Tourism Organization (Nto), Value Propositions, Perceived Value, Hong Kong, South Korea  
English textbook selection in Taiwan: Voices of two book sales representatives Journal article
Education Research International, 2022,Volume: 2022,Page: 1-6
Authors:  Barry Lee Reynolds;  Xuan Van Ha;  Melissa H. Yu
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Urban Culture and City Brand: A Study on Food Experience Journal article
Journal of Service Science and Management, 2022,Volume: 15,Page: 108-127
Authors:  Zhang, Mu;  Wang, Luyao;  Zhou, Jiayun;  Law, Rob
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Urban Culture, City Brand, Sustainable Development, Food Experience, Guangzhou  
Social network analytic-based online counterfeit seller detection using user shared images Journal article
ACM Transactions on Multimedia Computing, Communications, and Applications, 2022
Authors:  Ming Cheung;  Weiwei Sun;  James She;  Jiantao Zhou
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Does effects of brand origin misperception jeopardize brand equity? Journal article
Asia Pacific Journal of Marketing and Logistics, 2022,Volume: 34,Issue: 1,Page: 209-226
Authors:  Tseng, Ting Hsiang;  Chan, Nga Cheng;  Liu, Matthew Tingchi;  Lin, Chieh Yu
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Brand Origin Misperception  Brand Strength  Country Image  
Effects of local food attributes on tourist dining satisfaction and future: The moderating role of food culture difference 當地美食特性對遊客就餐滿意度和未來意向的影響: 飲食文化差異的調節作用 Journal article
Journal of China Tourism Research, 2022,Volume: 18,Issue: 1,Page: 121-143
Authors:  Kim, Seongseop;  Choe, Ja Young;  Kim, Peter Beomcheol
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Food Attribute  Food Culture  Hierarchical Linear Modeling  Hong Kong Food  Satisfaction  
Fast food consumption among tourists and residents in Macau: A means-end chain analysis Journal article
Journal of Foodservice Business Research, 2022
Authors:  Chan, Mei Lan;  Opoku, Emmanuel Kwame;  Choe, Ja Young
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Fast Food  Hard Laddering  Means-end Chain Theory  Resident  Tourist