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How newcomers’ learning goal orientation develops leader–member exchange: A dual mediating model Conference paper
Seattle, WA, United States, 2022-08
Authors:  Gao, Shanshan;  Lin, Xiaowan;  Lam, L. W.
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English Textbook Selection in Taiwan: Voices of Two Book Sales Representatives Journal article
Education Research International, 2022,Volume: 2022,Page: 1-6
Authors:  Barry Lee Reynolds;  Xuan Van Ha;  Melissa H. Yu
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The Dome of Thought: Phrenology and the Nineteenth-Century Popular Imagination Book
Manchester:Manchester University Press, 2022
Authors:  HUGHES, William
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Phrenology  Victorian Medicine  Scottish History  Pseudoscience  English History  Newspapers  
Scale development for consumer repulsion: A consumers' individual identity-expressiveness perspective Journal article
PsyCh Journal, 2021,Volume: 10,Issue: 4,Page: 649-667
Authors:  Bu, Huimei;  Shi, Guicheng;  Liu, Matthew Tingchi
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Consumer Repulsion  Domestic Product Ownership  Negative Word Of Mouth  Scale Development  Self-identity  Social Identity  
What to Say to Patrons About Buying Tickets Again? Modelling a Modern Relationship for Traditional Performing Arts Journal article
Journal of Creative Communications, 2018,Volume: 13,Issue: 3,Page: 167-184
Authors:  Angela Chang;  Matthew Tingchi Liu
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Theatre Patrons  Preference  Involvement  Satisfaction  Structural Equation Modelling  
The effect of online social reviews on hotel booking intention: The role of reader-reviewer similarity Journal article
International Journal of Hospitality Management, 2017,Page: 54-65
Authors:  Chan, I. C. C.;  Lam, L. W.;  Chow, W. C.;  Fong, L. H. N.;  Law, R.
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Review valence  Booking intention  Homophily theory  Demographic and preference similarity  
The effect of online reviews on hotel booking intention: The role of reader-reviewer similarity Journal article
International Journal of Hospitality Management, 2017,Volume: 66,Page: 54-65
Authors:  Irene Cheng Chu Chan;  Long W. Lam;  Cheris W.C. Chow;  Lawrence Hoc Nang Fong;  Rob Law
Favorite |  | TC[WOS]:68 TC[Scopus]:73 | Submit date:2019/08/01
Review Valence  Booking Intention  Homophily Theory  Demographic And Preference Similarity  
An arousal-based explanation of affect dynamics Journal article
European Journal of Marketing, 2016,Volume: 50,Issue: 7-8,Page: 1159-1184
Authors:  Li Yan;  Matthew Tingchi Liu;  Xiaoyun Chen;  Guicheng Shi
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Marketing  Evaluation  Advertising  Empirical Study  
Integrating Chinese cultural philosophies on the effects of employee friendliness, helpfulness and respectfulness on customer satisfaction Journal article
European Journal of Marketing, 2016,Volume: 50,Issue: 3/4,Page: 464-487
Authors:  Matthew Tingchi Liu;  Li Yan;  Ian Phau;  Andrea Perez;  Min Teah
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China  Customer Orientation  Services Marketing  Consumer Satisfaction  
Customer relationship investment and relationship strength: evidence from insurance industry in China Journal article
Journal of Services Marketing, 2016,Volume: 30,Issue: 2,Page: 201-211
Authors:  Guicheng Shi;  Huimei Bu;  Yuan Ping;  Matthew Tingchi Liu;  Yonggui Wang
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Customer Relationships  Consumer Innovativeness  Complaint Propensity  Relationship Investment  Relationship Strength