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Sustainable human resources management in learning organizations: consequences of customer incivility and surface acting Journal article
The Learning Organization, 2022,Volume: 29,Issue: 04,Page: 1-19
Authors:  Kuok, Oi Mei Kim;   Chan, Sow Hup Joanne;   Kou, Kit Wa Hera;   Kong, Siew Huat;   Mac, Vai Iun Lancy
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Customer InCivility, Surface Acting, Emotional Exhaustion, Organizational Commitment, Work–family Conflict, Civil Servants  
Board surname sharing and investment efficiency: Evidence from Chinese state-owned enterprises Journal article
Corporate Governance: An International Review, 2022
Authors:  Huang, Baibing;  Yang, Endong;  Zhang, Yang
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Employee engagement, its antecedents and effects on business performance in hospitality industry: a multilevel analysis' Journal article
International Journal of Contemporary Hospitality Management, 2022
Authors:  Liu, X. M.;  Yu, J.;  Guo, Q.;  Li, J.
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Employee Engagement  Empowerment Leadership  Justice  Innovation  Business Performance  
COVID-19 impact on hospitality retail employees’ turnover intentions Journal article
International Journal of Contemporary Hospitality Management, 2022,Volume: 34,Issue: 6,Page: 2092-2112
Authors:  McCartney, Glenn;  Chi In, Charlene Lai;  Pinto, José Soares de Albergaria Ferreira
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Covid-19  Hospitality Retail Workforce  Retention Strategy  Turnover Intention  
Labor of love Newspaper Article
2022
Authors:  GLENN JAMES MCCARTNEY
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Study on the monitoring role of institutional investors in deterring accounting fraud Journal article
Journal of Accounting and Taxation, 2021,Volume: 13,Issue: 4,Page: 317-328
Authors:  Chu, Patrick Kuok Kun;  Xiong, Amy Yujie
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Accounting Fraud  Institutional Investors  Investment Duration  Monitoring Role  
Scale development for consumer repulsion: A consumers' individual identity-expressiveness perspective Journal article
PsyCh Journal, 2021,Volume: 10,Issue: 4,Page: 649-667
Authors:  Bu, Huimei;  Shi, Guicheng;  Liu, Matthew Tingchi
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Consumer Repulsion  Domestic Product Ownership  Negative Word Of Mouth  Scale Development  Self-identity  Social Identity  
Unwilling to leave the good Samaritans: How peer interpersonal-oriented citizenship behaviors retains “me” Journal article
Asia Pacific Journal of Management, 2021,Volume: 38,Issue: 2,Page: 669-685
Authors:  Peng, Kelly Z.;  Chen, Zhijun;  Zhang, Iris D.;  Li, Jinsong
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China  Interpersonal Citizenship Behavior  Servant Leadership  Social Information Processing  Turnover Intention  
Innovative robotic restaurants in Korea: merging a technology acceptance model and theory of planned behaviour Journal article
Asian Journal of Technology Innovation, 2021
Authors:  Choe, Ja Young;  Kim, Jinkyung Jenny;  Hwang, Jinsoo
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Behavioral Intentions  Personal Norm  Robotic Restaurant  Technology Acceptance Model  Theory Of Planned Behaviour  
Pioneering the media convergence: lifestyle media production in the digital age in China Journal article
Journal of Media Business Studies, 2021,Volume: 18,Issue: 4,Page: 304-320
Authors:  Li, X. Q.
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China  Lifestyle Media Production  Media Convergence  Niche Marketing