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Human baristas and robot baristas: How does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty? Journal article
International Journal of Hospitality Management, 2021,Volume: 99
Authors:  Hwang, Jinsoo;  Choe, Ja Young (Jacey);  Kim, Heather Markham;  Kim, Jinkyung Jenny
Adobe PDF | Favorite |  | TC[WOS]:25 TC[Scopus]:27 | Submit date:2021/12/08
Brand Attachment  Brand Experience  Brand Loyalty  Brand Satisfaction  Robot Baristas  
The antecedents and consequences of memorable brand experience: Human baristas versus robot baristas Journal article
Journal of Hospitality and Tourism Management, 2021,Volume: 48,Page: 561-571
Authors:  Hwang, Jinsoo;  Choe, Ja Young (Jacey);  Kim, Heather Markham;  Kim, Jinkyung Jenny
Adobe PDF | Favorite |  | TC[WOS]:8 TC[Scopus]:7 | Submit date:2021/12/08
Brand Loyalty  Memorable Brand Experience  Perceived Value  Robot Barista  Type Of Employee  
Application of consumer innovativeness to the context of robotic restaurants Journal article
International Journal of Contemporary Hospitality Management, 2021,Volume: 33,Issue: 1,Page: 224-242
Authors:  Kim, Jinkyung Jenny;  Choe, Ja Young (Jacey);  Hwang, Jinsoo
Adobe PDF | Favorite |  | TC[WOS]:28 TC[Scopus]:26 | Submit date:2022/05/13
Behavioral Intentions  Consumer Innovativeness  Desire  Overall Image  Robotic Restaurants  
Innovative robotic restaurants in Korea: merging a technology acceptance model and theory of planned behaviour Journal article
Asian Journal of Technology Innovation, 2021
Authors:  Choe, Ja Young;  Kim, Jinkyung Jenny;  Hwang, Jinsoo
Adobe PDF | Favorite |  | TC[WOS]:2 TC[Scopus]:1 | Submit date:2022/05/13
Behavioral Intentions  Personal Norm  Robotic Restaurant  Technology Acceptance Model  Theory Of Planned Behaviour  
Perceived risks from drone food delivery services before and after COVID-19 Journal article
International Journal of Contemporary Hospitality Management, 2021,Volume: 33,Issue: 4,Page: 1276-1296
Authors:  Choe, Ja Young (Jacey);  Kim, Jinkyung Jenny;  Hwang, Jinsoo
Adobe PDF | Favorite |  | TC[WOS]:37 TC[Scopus]:37 | Submit date:2022/05/13
Covid-19  Covid-19  Dfds  Dfds  Image  Image  Intentions To Use  Intentions To Use  Perceived Risk  Perceived Risk  
Application of consumer innovativeness to the context of robotic restaurants Journal article
International Journal of Contemporary Hospitality Management, 2020,Page: 224-242
Authors:  Kim, J.J;  Choe, J.Y.J;  Hwang, J.S
Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date:2022/08/27
Behavioral intentions  Consumer innovativeness  Overall image  Desire  Robotic restaurants