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Sustainable human resources management in learning organizations: consequences of customer incivility and surface acting Journal article
The Learning Organization, 2022,Volume: 29,Issue: 04,Page: 1-19
Authors:  Kuok, Oi Mei Kim;   Chan, Sow Hup Joanne;   Kou, Kit Wa Hera;   Kong, Siew Huat;   Mac, Vai Iun Lancy
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Customer InCivility, Surface Acting, Emotional Exhaustion, Organizational Commitment, Work–family Conflict, Civil Servants  
English textbook selection in Taiwan: Voices of two book sales representatives Journal article
Education Research International, 2022,Volume: 2022,Page: 1-6
Authors:  Barry Lee Reynolds;  Xuan Van Ha;  Melissa H. Yu
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Social capital and health information-seeking behavior in China: The effect of bonding and bridging social capital Conference paper
Dijon, France., 2022, May 31- June 1
Authors:  Lu, Q. F.,;  Schulz, P. J., Yang, Y;  Chang, Angela;  Yu, G.,;  Yang, Y.
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Social Capital, Social Support, Health Information Seeking  
Tourist perceptions of local food: A mapping of cultural values Journal article
International Journal of Tourism Research, 2022,Volume: 24,Issue: 1,Page: 1-17
Authors:  Kim, Seongseop;  Choe, Ja Young;  King, Brian;  Oh, Munhyang;  Otoo, Felix Elvis
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Effects of local food attributes on tourist dining satisfaction and future: The moderating role of food culture difference 當地美食特性對遊客就餐滿意度和未來意向的影響: 飲食文化差異的調節作用 Journal article
Journal of China Tourism Research, 2022,Volume: 18,Issue: 1,Page: 121-143
Authors:  Kim, Seongseop;  Choe, Ja Young;  Kim, Peter Beomcheol
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Food Attribute  Food Culture  Hierarchical Linear Modeling  Hong Kong Food  Satisfaction  
Radicalizing and Conservatizing Ageing Effects on Political Trust in Asia, 2001-2016 Journal article
Social Indicators Research, 2022
Authors:  Anli Jiang;  Zhengxu Wang;  Tony Huiquan Zhang 张汇泉
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Political Trust  Ageing  Education  Age-period-cohort Analysis  Multilevel Models  Asia  
Human baristas and robot baristas: How does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty? Journal article
International Journal of Hospitality Management, 2021,Volume: 99
Authors:  Hwang, Jinsoo;  Choe, Ja Young (Jacey);  Kim, Heather Markham;  Kim, Jinkyung Jenny
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Brand Attachment  Brand Experience  Brand Loyalty  Brand Satisfaction  Robot Baristas  
The antecedents and consequences of memorable brand experience: Human baristas versus robot baristas Journal article
Journal of Hospitality and Tourism Management, 2021,Volume: 48,Page: 561-571
Authors:  Hwang, Jinsoo;  Choe, Ja Young (Jacey);  Kim, Heather Markham;  Kim, Jinkyung Jenny
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Brand Loyalty  Memorable Brand Experience  Perceived Value  Robot Barista  Type Of Employee  
Education, Internet Use, and Confidence in the Police: Testing the “Informed Citizen” Thesis in the Philippines Journal article
Asian Journal of Criminology, 2021,Volume: 16,Issue: 2,Page: 165-182
Authors:  Tony Huiquan Zhang 张汇泉;  Sun, Jinlu;  Cao, Liqun
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Confidence In The Police  Education  Informed Citizens  Internet Use  The Philippines  
Application of consumer innovativeness to the context of robotic restaurants Journal article
International Journal of Contemporary Hospitality Management, 2021,Volume: 33,Issue: 1,Page: 224-242
Authors:  Kim, Jinkyung Jenny;  Choe, Ja Young (Jacey);  Hwang, Jinsoo
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Behavioral Intentions  Consumer Innovativeness  Desire  Overall Image  Robotic Restaurants