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The beauty premium of tour guides in the customer decision-making process: An AI-based big data analysis Journal article
Tourism Management, 2022,Volume: 93,Page: 104575
Authors:  Yang, Fiona X;  Li, Ying;  Li, Xiaotong;  Yuan, Jia
Adobe PDF | Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date:2022/06/15
Beauty Premium  Tour Guide  Facial Recognition  Artificial Intelligence  Deep Learning  Big Data  
Urban Culture and City Brand: A Study on Food Experience Journal article
Journal of Service Science and Management, 2022,Volume: 15,Page: 108-127
Authors:  Zhang, Mu;  Wang, Luyao;  Zhou, Jiayun;  Law, Rob
Adobe PDF | Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date:2022/08/25
Urban Culture, City Brand, Sustainable Development, Food Experience, Guangzhou  
Effects of functional green advertising on self and others Journal article
PSYCHOLOGY & MARKETING, 2018,Volume: 35,Issue: 5,Page: 368-382
Authors:  Mo, Ziying;  Liu, Matthew Tingchi;  Liu, Yongdan
Adobe PDF | Favorite |  | TC[WOS]:24 TC[Scopus]:24 | Submit date:2018/10/30
Consumer Environmental Concern  Green Advertising  Individualism-collectivism  Third-person Effect  
Role of adaptive selling and customer orientation on salesperson performance: Evidence from two distinct markets of Europe and Asia Journal article
Journal of Transnational Management, 2016,Volume: 21,Issue: 2,Page: 62-83
Authors:  Kaynak,Erdener;  Kara,Ali;  Chow,Clement S.F.;  Laukkanen,Tommi
Favorite |  | TC[WOS]:0 TC[Scopus]:18 | Submit date:2019/08/01
Adaptive selling  cross-country investigation  customer orientation  Finland  Macau  salesperson performance  
Role of Adaptive Selling and Consumer Orientation on Salesperson Performance: Evidence from Two Distinct Markets of Europe and Asia Journal article
Journal of Transnational Management, 2016,Volume: 21,Issue: 2,Page: 62-83
Authors:  Kaynak, E.;  Kara, A;  Chow, C.S.F.;  Laukanen, T.
Favorite |  | TC[WOS]:0 TC[Scopus]:18 | Submit date:2019/09/18
Adaptive Selling  Salesperson Performance  Finland  Customer Orientation  Cross-country Investigation  Macau  
Customer relationship investment and relationship strength: evidence from insurance industry in China Journal article
Journal of Services Marketing, 2016,Volume: 30,Issue: 2,Page: 201-211
Authors:  Guicheng Shi;  Huimei Bu;  Yuan Ping;  Matthew Tingchi Liu;  Yonggui Wang
Adobe PDF | Favorite |  | TC[WOS]:16 TC[Scopus]:15 | Submit date:2020/07/14
Customer Relationships  Consumer Innovativeness  Complaint Propensity  Relationship Investment  Relationship Strength  
The mediating roles of renqing and ganqing in Chinese relationship marketing Journal article
Nankai Business Review International, 2015,Volume: 6,Issue: 2,Page: 156-176
Authors:  Zhou,Xinhua;  Shi,Guicheng;  Liu,Matthew Tingchi;  Bu,Huimei
Adobe PDF | Favorite |  | TC[WOS]:10 TC[Scopus]:12 | Submit date:2019/08/15
Complaint propensity  Consumer innovativeness  Customer relationship investment  Relationship strength  
The role of renqing in mediating customer relationship investment and relationship commitment in China Journal article
Industrial Marketing Management, 2011,Volume: 40,Issue: 4,Page: 496-502
Authors:  Guicheng Shi;  Yizheng Shi;  Allan K.K. Chan;  Matthew Tingchi Liu;  Kim-Shyan Fam
Adobe PDF | Favorite |  | TC[WOS]:34 TC[Scopus]:38 | Submit date:2020/07/15
Guanxi  Renqing  Relationship Investment  Relationship Commitment  
Selecting a female athlete endorser in China: The effect of attractiveness, match-up, and consumer gender difference Journal article
European Journal of Marketing, 2011,Volume: 45,Issue: 7,Page: 1214
Authors:  Liu M.T.;  Brock J.L.
Adobe PDF | Favorite |  | TC[WOS]:64 TC[Scopus]:72 | Submit date:2018/10/30
China  Consumers  Gender