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Driving Retail Cross-Selling Journal article
Journal of Service Research, 2022
Authors:  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.;  Lin, Vicky S.Z.
Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date：2022/05/17
Cross-selling  Leader–member Exchange (Lmx)  Person–organization (P–o) Fit  Work Meaningfulness Of Serving Others  
Online group-buying: The effect of deal popularity on consumer purchase intention Journal article
Journal of Consumer Behaviour, 2022,Volume: 21,Issue: 2,Page: 387-399
Authors:  Chow, Cheris W.C.;  Chow, Clement S.F.;  Lai, Jennifer Y.M.;  Zhang, Lida L.
Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date：2022/04/06
Does Taking Charge Help or Harm Employees’ Promotability and Visibility? An Investigation From Supervisors’ Status Perspective Journal article
Journal of Applied Psychology, 2022
Authors:  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite |  | TC[WOS]:1 TC[Scopus]:1 | Submit date：2022/08/05
Dyadic Complementary Fit  Promotability  Status  Taking Charge  Visibility  
Why and when proactive employees take charge at work: the role of servant leadership and prosocial motivation Journal article
European Journal of Work and Organizational Psychology, 2022,Volume: 31,Issue: 1,Page: 117-127
Authors:  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite |  | TC[WOS]:2 TC[Scopus]:2 | Submit date：2022/05/17
Proactive Personality  Prosocial Motivation  Servant Leadership  Taking Charge  
Buffering negative impacts of jaycustomer behavior on service employees Journal article
Journal of Services Marketing, 2020,Volume: 34,Issue: 5,Page: 635-650
Authors:  Tan,Alice J.M.;  Loi,Raymond;  Lam,Long W.;  Chow,Cheris W.C.
Favorite |  | TC[WOS]:3 TC[Scopus]:3 | Submit date：2021/03/17
Anger  Anxiety  Emotion  Employee  Jaycustomer Behavior  Justice  Procedural Justice  Service Encounter  Service Marketing  
Linking customer participation to service employees’ work-to-family enrichment: The role of job crafting and OBSE Journal article
Journal of Occupational and Organizational Psychology, 2019,Volume: 93,Issue: 2,Page: 381-404
Authors:  Raymond Loi;  Angela J. Xu;  Cheris W.C. Chow;  Wilco W.H. Chan
Favorite |  | TC[WOS]:9 TC[Scopus]:9 | Submit date：2020/01/08
Customer Participation  Job Crafting  Organization-based Self-esteem  Work-family Enrichment  
What threatens retail employees' thriving at work under leader-member exchange? The role of store spatial crowding and team negative affective tone Journal article
Human Resource Management, 2019,Volume: 58,Issue: 4,Page: 371-382
Authors:  Angela J. Xu;  Raymond Loi;  Cheris W.C. Chow
Favorite |  | TC[WOS]:17 TC[Scopus]:19 | Submit date：2019/08/01
Leader–member Exchange (Lmx)  Store Spatial Crowding  Team Negative Affective Tone  Thriving At Work  
The effect of online reviews on hotel booking intention: The role of reader-reviewer similarity Journal article
International Journal of Hospitality Management, 2017,Volume: 66,Page: 54-65
Authors:  Irene Cheng Chu Chan;  Long W. Lam;  Cheris W.C. Chow;  Lawrence Hoc Nang Fong;  Rob Law
Favorite |  | TC[WOS]:71 TC[Scopus]:75 | Submit date：2019/08/01
Review Valence  Booking Intention  Homophily Theory  Demographic And Preference Similarity  
When Leader-Member Exchange (LMX) Enables Employee Thriving and Cross-selling: An Approach-Avoidance Perspective to Unravel the Impact of Contextualized LMX Conference paper
10th Asia Academy of Management and 10th Taiwan Academy of Management Joint Conference Proceedings, Kitakyushu, Japan, June 19-21, 2017
Authors:  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date：2019/11/01
An Institutional Perspective on Modernization and Sex-appeal Advertising Journal article
ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS, 2017,Volume: 29,Issue: 2,Page: 220-238
Authors:  Chung Leung Luk;  Cheris W.C. Chow;  Wendy W.N. Wan;  Jennifer Y.M. Lai;  Isabel Fu;  Candy P.S. Fong
Favorite |  | TC[WOS]:1 TC[Scopus]:4 | Submit date：2019/09/17
China  Attitudes  Modernization  Nudity  Sexual Ads