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Online group-buying: The effect of deal popularity on consumer purchase intention
Journal article
Journal of Consumer Behaviour, 2022,Volume: 21,Issue: 2,Page: 387-399
Authors:
Chow, Cheris W.C.
;
Chow, Clement S.F.
;
Lai, Jennifer Y.M.
;
Zhang, Lida L.
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TC[WOS]:
0
TC[Scopus]:
0
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Submit date:2022/04/06
Returning good for evil: A study of customer incivility and extra-role customer service
Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 65-72
Authors:
Zhu,Julie N.Y.
;
Lam,Long W.
;
Lai,Jennifer Y.M.
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TC[WOS]:
31
TC[Scopus]:
35
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Submit date:2019/08/01
Customer Incivility
Extra-role Customer Service
Service Encounters
Work Engagement
Changing experiences of work dirtiness, occupational disidentification, and employee withdrawal
Journal article
Journal of Applied Psychology, 2018,Volume: 103,Issue: 10,Page: 1086-1100
Authors:
Schaubroeck,John M.
;
Lam,Long W.
;
Lai,Jennifer Y.M.
;
Lennard,Anna C.
;
Peng,Ann C.
;
Chan,Ka Wai
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TC[WOS]:
9
TC[Scopus]:
13
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Submit date:2019/08/01
Dirty Work
Leadership
Occupational Disidentification
Withdrawal Behavior
Work Dirtiness
Market signals: Web site investment and physical store existence
Journal article
Asia Pacific Journal of Marketing and Logistics, 2014,Volume: 26,Issue: 1,Page: 94-113
Authors:
Wang,Xuehua
;
Chow,Wing Chi
;
Yang,Zhilin
;
Lai,Jennifer Y.M.
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TC[WOS]:
0
TC[Scopus]:
7
|
Submit date:2019/08/01
Consumer behaviour
Internet marketing
Working under a committed boss: A test of the relationship between supervisors' and subordinates' affective commitment
Journal article
The Leadership Quarterly, 2012,Volume: 23,Issue: 3,Page: 466-475
Authors:
Loi, Raymond
;
Lai, Jennifer Y.M.
;
Lam, Long W.
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TC[WOS]:
38
TC[Scopus]:
38
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Submit date:2019/12/22
Organizational Commitment
Work Performance
Extra-role Performance
Power Distance
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