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What kind of food can win Gen Z's favor? A mixed methods study from China Journal article
Food Quality and Preference, 2022,Volume: 98
Authors:  Zuo, Yifan;  Zhang, Ke;  Xu, Shaogui;  Law, Rob;  Qiu, Qihang;  Zhang, Mu
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Food favorability  Food preference  Gen Z  Purchase intention  Scale development  Social distance  
Tourism demand forecasting using tourist-generated online review data Journal article
Tourism Management, 2022,Volume: 90
Authors:  Hu, Mingming;  Li, Hengyun;  Song, Haiyan;  Li, Xin;  Law, Rob
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Hong Kong  MIDAS  Online review  Social media data  Tourism demand forecasting  
Power of apologetic responses in online travel community Journal article
International Journal of Hospitality Management, 2022,Volume: 103
Authors:  Guo, Xiaoshu;  Ye, Qiang;  Law, Rob;  Liang, Sai;  Zhang, Yan
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Apologetic responses  Machine learning  Online reviews  Service recovery  
Motivation behind review provision in online travel communities: do hometowner contributions matter? Journal article
International Journal of Contemporary Hospitality Management, 2022,Volume: 34,Issue: 5,Page: 1692-1716
Authors:  Liang, Sai;  Ye, Qiang;  Zhang, Xiaoxia;  Law, Rob;  Gong, Caiyan
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Hometowner Contribution  Online Review  Online Travel Community  Public Goods  Review Quality  
Bibliometric and visualized review of smart tourism research Journal article
International Journal of Tourism Research, 2022,Volume: 24,Issue: 2,Page: 298-307
Authors:  Chen, Sirong;  Tian, Di;  Law, Rob;  Zhang, Mu
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Bibliometric Analysis  Citespace  Smart Hospitality  Smart Technology  Smart Tourism  Visualized Analysis  
Coupling Coordination and Spatiotemporal Dynamic Evolution Between Medical Services and Tourism Development in China Journal article
Frontiers in Public Health, 2022,Volume: 10
Authors:  Xu, Shaogui;  Zuo, Yifan;  Law, Rob;  Zhang, Mu;  Han, Jiayu;  Li, Gaopeng;  Meng, Juewei
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China  Coupling Coordination Degree Model (Ccdm)  Geodetector  Medical Services  Spatiotemporal Dynamic Evolution  Tourism Development  Trend Surface Analysis  
A critical review of smart hospitality and tourism research Journal article
International Journal of Contemporary Hospitality Management, 2022,Volume: 34,Issue: 2,Page: 623-641
Authors:  Law, Rob;  Ye, Huiyue;  Chan, Irene Cheng Chu
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Collaboration  Mismatch  Review  Smart Hospitality And Tourism  Stakeholders  
Face the competition and take proactive actions: How does neighborhood competition affect hotel online effort? Journal article
International Journal of Hospitality Management, 2022,Volume: 100
Authors:  Xu, Yukuan;  Gong, Caiyan;  Law, Rob
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Competition  Geographic Distance  Managerial Response  Online Effort  
Perception, Reaction, and Future Development of the Influence of COVID-19 on the Hospitality and Tourism Industry in China Journal article
International Journal of Environmental Research and Public Health, 2022,Volume: 19,Issue: 2
Authors:  Zhong, Lina;  Sun, Sunny;  Law, Rob;  Li, Xiaonan;  Yang, Liyu
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Covid-19  Perception  Prp Crisis Model  Public Health  Reaction  Tourism  
Mobile payment technology in hospitality and tourism: a critical review through the lens of demand, supply and policy Journal article
International Journal of Contemporary Hospitality Management, 2021,Volume: 33,Issue: 10,Page: 3636-3660
Authors:  Cheng, Nancy Tsz Yin;  Fong, Lawrence Hoc Nang;  Law, Rob
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Critical Review  Hospitality Research  Mobile Payment  Policy  Tourism Research