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COVID-19 impact on hospitality retail employees’ turnover intentions Journal article
International Journal of Contemporary Hospitality Management, 2022,Volume: 34,Issue: 6,Page: 2092-2112
Authors:  McCartney, Glenn;  Chi In, Charlene Lai;  Pinto, José Soares de Albergaria Ferreira
Favorite |  | TC[WOS]:1 TC[Scopus]:1 | Submit date:2022/05/17
Covid-19  Hospitality Retail Workforce  Retention Strategy  Turnover Intention  
Macao's COVID-19 responses: From virus elimination success to vaccination rollout challenges Other
2021-06-01
Authors:  McCartney, Glenn;  Pinto, Jose
Favorite |  | TC[WOS]:1 TC[Scopus]:1 | Submit date:2021/12/08
Covid-19 Eradication  Macao  Vaccination Rollout  
City resilience and recovery from COVID-19: The case of Macao Journal article
Cities, 2021,Volume: 112
Authors:  McCartney, Glenn;  Pinto, Jose;  Liu, Matthew
Adobe PDF | Favorite |  | TC[WOS]:30 TC[Scopus]:33 | Submit date:2021/12/08
Chinese Visitation  City Economies  Covid-19  Destination Resilience  Tourism Destination Vulnerabilities  
The impact of the coronavirus outbreak on Macao. From tourism lockdown to tourism recovery Other
2021-01-01
Authors:  McCartney, Glenn
Favorite |  | TC[WOS]:39 TC[Scopus]:34 | Submit date:2022/05/13
Coronavirus outbreak  government policies  tourism lockdown  tourism recovery  
Taking a break is for accomplishing a longer journey: hospitality industry in Macao under the COVID-19 pandemic Journal article
International Journal of Contemporary Hospitality Management, 2021,Volume: 33,Issue: 4,Page: 1249-1275
Authors:  Liu, Matthew Tingchi;  Wang, Shaoshan;  McCartney, Glenn;  Wong, Ip Kin Anthony
Favorite |  | TC[WOS]:28 TC[Scopus]:28 | Submit date:2022/05/13
COVID-19 pandemic  Hospitality recovery  Macao  Moderate industrial diversification  
Rise of the machines: towards a conceptual service-robot research framework for the hospitality and tourism industry Journal article
International Journal of Contemporary Hospitality Management, 2020,Volume: 13,Issue: 12,Page: 3835-3851
Authors:  McCartney, Glenn;  McCartney, Andrew
Favorite |  | TC[WOS]:31 TC[Scopus]:32 | Submit date:2022/06/06
Customer acceptance and experiences  Employee acceptance and experiences  Hospitality  Policy and compliance  Service robots (SRs)  
Taxing tourists to manage mass tourism: a case study of Macao Journal article
Current Issues in Tourism, 2020
Authors:  Glenn McCartney
Favorite |  | TC[WOS]:5 TC[Scopus]:5 | Submit date:2020/07/14
Tourist Tax  Revenue  Carrying Capacity  Government  Tourism Management  Chinese Tourists  
Securing Chinese mass market visitation to Cotai's integrated resorts (IRs): Determinants of gaming and non-gaming attributes that influence IR selection Journal article
TOURISM AND HOSPITALITY RESEARCH, 2020,Volume: 20,Issue: 3,Page: 317-330
Authors:  Glenn McCartney
Favorite |  | TC[WOS]:5 TC[Scopus]:5 | Submit date:2020/07/14
Integrated Resort Servicescape  The Cotai Strip  Mainland Chinese Visitation  Customer Segmentation  Attraction Attributes  Repeat Patronage  
Co-Creation Tourism in an Ancient Chinese Town Journal article
Journal of China Tourism Research, 2020,Volume: 16,Issue: 2,Page: 159-182
Authors:  McCartney, Glenn;  Chen, Yimin
Favorite |  | TC[WOS]:12 TC[Scopus]:14 | Submit date:2021/12/06
Chinese Ancient Town  Co-creation Experiences  Cultural Authenticity  Tourist Engagement  Tourism Destination Management  
JAPANESE CASINO AND INTEGRATED RESORT LEGISLATION AND FRAMEWORK: AN ANALYSIS OF KEY SOCIAL, ECONOMIC, AND TOURISM ASSERTIONS Journal article
Gaming Law Review, 2018,Volume: 22,Issue: 8,Page: 441-451
Authors:  GLENN MCCARTNEY;  TORU MIHARA
Favorite |  | TC[WOS]:1 TC[Scopus]:0 | Submit date:2019/09/12
Japanese Integrated Resort (Ir) Bill  Casino Legislation  Gaming Framework  Pachinko